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Tracing
We do not rely solely upon computers in order to trace debtors who have absconded - unlike the majority of tracing agents. We do employ the latest technologies and techniques but we will always endeavour to confirm a trace address by other means. This may require a personal visit to the absconder's new address.
Successful Debt Recovery
A successful debt recovery strategy requires detailed knowledge of your customer's present situation. What are Debtors assets? What is Debtors income and weekly expenditure by individual item? Is there indebtedness to others? Are they being paid and, if so, how much are they being paid?
These and other questions are asked when we call upon your customer at home thus enabling you to devise a specific strategy for recovery.
Means Reports
DAVIS COLEMAN will visit your customers in their own homes to determine their present circumstances and provide a comprehensive report covering your customer's employment situation, residential status, assets and liabilities together with income and expenditure. We will endeavour to obtain firm but realistic repayment proposals.
Plastic Card Recovery
We provide an express 'at the door' service to retrieve any item of Bank property - credit cards, cheque cards, cheque books, retailer cards etc.
By meeting with your customer face-to-face our success rate is far higher than the postal methods often used by other agencies. By such speedy action we limit your exposure to further misuse of these facilities.
Another benefit of this method of recovery is that we quickly establish if the customer has moved on. Trace enquiries can then commence immediately - whilst we are at the last known address.
Pre-Repossession Reports
If you are considering repossessing a property held as security, we are able to furnish full details of the present occupants, their ages and state of health. We will determine if they have any alternative accommodation available.
We will report on the condition of the property and whether there are any onerous liabilities.
Property Repossessions
On your behalf we undertake both voluntary and Bailiff attended repossessions. We will change all locks and secure the property from unauthorised entry, drain down the hot and cold water systems and record the service readings. We will also make a full inventory of all items remaining on the property and give an indication of its general condition.
Additional Services
We are justly proud of our record of tailoring our services to suit the individual requirements of our clients - large and small. Although we are the largest network of Banking Agents in the country, we remain flexible to the needs of our clients. We can adjust to meet your needs.
Instructions may be forwarded by your Head Office Recoveries/Collections department, regional departments or by individual branches around the country. They can be forwarded either direct to the DAVIS COLEMAN office nearest to your customer, to the DAVIS COLEMAN regional office nearest to your instructing office or forwarded direct to our central operations department for onward transmission.
For large volumes, we can arrange collection from your offices by the nearest DAVIS COLEMAN regional office.
Instructions can be transmitted by facsimile, telephone, email, Post, or DX.
You can gain access to our countrywide network by contacting the DAVIS COLEMAN Head Office.
For more information please email DAVIS COLEMAN Ltd: info@daviscoleman.com
Email us on: head.office@daviscoleman.com Credit Services Association British Franchise Association